Being curious can increase communication, accountability, and trust (C.A.T.) at work.
Multiple virtual meetings a day may feel like over communication. After all, look at the increase in interaction. However, stay curious. Ask yourself did clear expectations just get communicated? Did the true intent come through clearly? Querying the group in an inquisitive manner may open the door to beneficial communication. This type of communication results in a dialogue, creativity, or true connection.
When there is confusion in processes or goals fall short, bring in curiosity again. Who is accountable and what support system is in place? Do you or team members point out when goals are being met and there is consistency in results? Imagine the energy saved as employees develop a sense of responsibility and encourage each other based on pre-determined accountability plans.
Per Patrick Lencioni, “members of a truly cohesive team must trust one another” (2012, p. 27). Start to build trust by approaching co-workers with curiosity first. Find out where the other person is coming from and what is of value to them. There may be different routes to reach the finish line. Hopefully, you all are working toward the same outcome. If not, open curious questions could lead to clarity resulting in increased trust.
Is the C.A.T. in full roar at your workplace? Stay curious. Ask from a humble place, what more could be done? What role may I play? Who else do I need to be curious with?
Reference
Lencioni, P. (2012) The advantage: Why organizational health trumps everything else in business. Jossey-Bass.