At times it seems to me our peers, direct reports, and leaders that do well receive the verbal equivalent of the thumbs up. “You are doing fine. Keep up the good work.”
Even talented team members that give their all need clarity, motivation, or expectations reaffirmed. It is possible that satisfaction with the individual or communication on what is going right may not be coming through.
It only takes a few minutes to go beyond a brief verbal nod. As each person is motivated and sees their contributions differently adding a few personalized details to the conversation might have a big impact.
Simply state two to three areas where the individual is an asset such as project leadership, or team communication. Then make it specific by referencing a project success, or unique skill set. Finally, link this to the big picture. How does their outstanding performance help the business on a large scale?
What strikes me in these conversations is how the value and positive response of the individual is multiplied to all involved.